PRIVACY POLICY

Last Updated: 16 September 2026

This Privacy Policy describes how Barazi General Trading LLC (“Barazi General Trading”, “we”, “us” or “our”) collects, uses, discloses, stores and protects personal information when you visit, use or make a purchase through www.leroza.ae (the “Website”), or otherwise communicate with us in connection with the Website and the products offered through it.

Barazi General Trading LLC operates www.leroza.ae and is the seller of LÉROZA fragrances and related productsoffered through the Website.

Legal Entity: Barazi General Trading LLC
Brand sold through the Website: LÉROZA Fragrances
Registered Business Address: Grosvenor Commercial Tower, Office 609, Dubai, United Arab Emirates
Website: www.leroza.ae
Email: info@leroza.ae
Telephone: +971 50 258 8690
Trade Licence Number: 610388

For the purposes of applicable personal-data-protection legislation, Barazi General Trading LLC is responsible for the personal information that it collects and processes through the Website, except where another party acts independently as a controller of your information.

1. Personal Information We Collect

The personal information we collect depends on how you interact with the Website and may include:

  • your name;
  • billing and delivery address;
  • email address;
  • telephone number;
  • account and login information;
  • order and purchase information;
  • payment confirmation and transaction information;
  • communications with our customer-service team;
  • marketing preferences;
  • product reviews or other content you submit;
  • IP address;
  • browser and device information;
  • Website usage and interaction information;
  • approximate location derived from your IP address; and
  • cookies and similar technologies.

Payment-card information may be collected and processed directly by Shopify and/or authorised payment providers. Barazi General Trading LLC does not ordinarily receive or store your complete payment-card number.

2. How We Collect Personal Information

We may collect information:

Directly from you, including when you place an order, create an account, subscribe to marketing communications, submit a review, contact customer service or otherwise provide information to us.

Automatically, when you visit or interact with our Website through cookies, pixels and similar technologies.

From service providers and business partners, including Shopify, payment processors, delivery companies, analytics providers, advertising platforms, fraud-prevention providers and other parties assisting us in operating the Website and fulfilling orders.

3. How We Use Personal Information

We may process personal information for purposes including:

  • processing and fulfilling orders;
  • processing payments and refunds;
  • arranging delivery;
  • administering customer accounts;
  • communicating with you about orders;
  • providing customer service;
  • managing returns and exchanges;
  • detecting and preventing fraud or misuse;
  • securing and maintaining the Website;
  • complying with accounting, taxation and other legal obligations;
  • analysing and improving our Website, products and services;
  • measuring Website and advertising performance;
  • maintaining business records;
  • protecting and exercising our legal rights;
  • responding to lawful requests from governmental, regulatory, judicial or law-enforcement authorities; and
  • sending marketing communications where permitted by applicable law.

We process personal information only where permitted under applicable law, including where processing is necessary to perform a contract with you, comply with a legal obligation, is based on your consent where required, or is otherwise permitted under applicable legislation.

4. Marketing Communications

If you choose to receive promotional communications, we may send you information about LÉROZA products, launches, events, offers and promotions.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us at:

info@leroza.ae

Unsubscribing from promotional communications will not prevent us from sending transactional or service-related communications concerning your orders, account, returns, refunds or other matters relating to our services.

5. Shopify

Our online store is hosted and supported by Shopify.

Shopify may process information relating to your use of the Website, checkout, payments, customer accounts, security and other functions necessary to provide Shopify services.

Shopify's processing of personal information may also be governed by Shopify's own applicable privacy policies and terms.

Where Shopify's automated privacy or customer-privacy features are enabled, those technologies may also affect how information, cookies and similar technologies are processed through the Website.

6. Payment Processing

Payments made through the Website may be processed by authorised third-party payment-service providers.

Those providers may collect and process information including payment-card details, billing information, transaction information and fraud-prevention information.

The processing of such information by a payment provider may also be governed by that provider's own terms and privacy policy.

7. Delivery and Logistics

To fulfil your order, we may provide courier, delivery and logistics providers with information reasonably necessary to complete the delivery, including your:

  • name;
  • delivery address;
  • telephone number;
  • email address where required; and
  • relevant order information.

8. Cookies and Similar Technologies

We use cookies, pixels and similar technologies for purposes that may include:

  • enabling core Website functionality;
  • maintaining your shopping cart;
  • remembering preferences;
  • maintaining Website security;
  • understanding Website performance;
  • analytics;
  • measuring advertising effectiveness; and
  • providing relevant advertising where permitted.

Certain cookies are necessary for the Website to function.

Other cookies, including advertising and analytics cookies, may be controlled through the cookie-preference mechanism made available on the Website where required.

You may also control cookies through your browser settings, although blocking certain cookies may reduce or affect Website functionality.

9. Advertising and Analytics

We may use services provided by Shopify, Meta, Google and other advertising or analytics providers to measure Website activity, understand customer interactions and assess the performance of marketing campaigns.

Where required by applicable law, non-essential tracking and advertising technologies will be used subject to your consent or applicable privacy choices.

10. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to:

  • Shopify;
  • payment-service providers;
  • banks and financial-service providers;
  • courier and logistics providers;
  • IT, cloud and hosting providers;
  • customer-support providers;
  • fraud-prevention and security providers;
  • analytics providers;
  • advertising and marketing platforms;
  • professional advisers such as accountants, auditors and legal advisers; and
  • governmental, regulatory, judicial or law-enforcement authorities where required or permitted by law.

We may also disclose information in connection with a restructuring, acquisition, merger, financing, sale of assets or similar legitimate business transaction, subject to applicable legal requirements.

We do not sell customer databases to third parties for monetary consideration.

11. International Transfers

Some of our technology, payment, logistics, analytics, advertising and other service providers may process or store personal information outside the United Arab Emirates.

Where personal information is transferred outside the UAE, we will handle such transfers in accordance with applicable UAE data-protection legislation and use any safeguards, transfer mechanisms, contractual protections or other measures required by applicable law.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, regulatory, accounting, taxation, fraud-prevention, dispute-resolution and record-retention requirements.

Retention periods may vary according to the nature of the information and the purpose for which it is processed.

13. Data Security

We use reasonable administrative, organisational and technical measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

However, no method of transmission over the Internet, electronic-storage system or security system can be guaranteed to be completely secure.

14. Your Privacy Rights

Subject to applicable UAE law and any applicable exceptions, you may have rights concerning your personal information, including rights to:

  • obtain information regarding how your personal information is processed;
  • request access to certain personal information;
  • request correction of inaccurate or incomplete information;
  • request deletion where legally applicable;
  • request restriction or cessation of certain processing where applicable;
  • withdraw consent where processing is based on consent;
  • request transfer of personal information where legally applicable; and
  • object to certain automated processing or decisions where applicable.

To exercise an applicable right, please contact:

info@leroza.ae

We may request reasonable information necessary to verify your identity before responding to a request.

Withdrawal of consent does not affect processing that was lawfully carried out before consent was withdrawn.

15. Children

The Website is not specifically directed toward children.

We do not knowingly collect or process personal information relating to children in a manner contrary to applicable law.

If you believe that a child has improperly provided personal information to us, please contact us at info@leroza.ae.

16. Third-Party Websites

Our Website may contain links to third-party websites, services or social-media platforms.

Barazi General Trading LLC is not responsible for the privacy, security or data-handling practices of independent third parties.

We recommend reviewing the applicable privacy policies of such third parties before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies or applicable legal requirements.

The current version will be published on www.leroza.ae, together with the date on which it was last updated.

18. Contact Us

For questions concerning this Privacy Policy or your personal information, please contact:

Barazi General Trading LLC
Grosvenor Commercial Tower
Office 609
Dubai, United Arab Emirates

Email: info@leroza.ae
Telephone: +971 50 258 8690
Website: www.leroza.ae
Trade Licence Number: 610388